IT TEAMS
Where IT connects work to strategy
Asana solves many use cases and integrates with existing tools—so there’s no extra work for IT. Connect teams and tools, without compromising security.
![[Team] IT (hero)](https://assets.asana.biz/transform/fbc64774-129b-4bef-908b-c0c63b70d64e/WEB-PNG-teams-it-hero-1x1-en_us?io=transform:fill,width:2560&format=webp)
Trusted by over a million teams
Why Asana?
Asana increases employee productivity and customer satisfaction, according to IDC¹.
82%
higher employee satisfaction
33%
faster completion of digital transformation initiatives
14%
faster execution of business processes
Automate IT workflows with ease
Spend less time triaging requests and more time on critical IT work. With Asana, it’s easy to streamline workflows within and across teams—like IT requests, onboarding, and more.
Standardize IT requests
Create a streamlined intake process—so you get all of the information you need when a request is submitted.
Route work to the right person
Set up automations to instantly assign, route, and organize requests as soon as they’re submitted.
Update seamlessly across tools
When a request is complete, automatically notify stakeholders via email, Slack, or another communication tool.
Connect work across tools—without compromising security
Connect work across tools—without compromising security
Asana works with your existing tools. Integrate apps into one system of record so teams can work together seamlessly. With 200+ integrations, connect critical applications with Asana to get more value out of your entire tech stack.
Scale securely
More than 85% of Fortune 100 companies use Asana⁵. Asana covers essential needs like data security, reliability at scale, and compliance with global, regional, and industry regulations.
![[Team] IT Security (icon)](https://assets.asana.biz/transform/d0ad21fc-c39a-489d-8c91-e0bc0e1f7764/it-security?io=transform:fill,width:2560&format=webp)
Company Size
Enterprise
Industry
Technology
Asana supports transparency and responsibility—everything we value in our culture. It helps us move faster, think bigger, and experiment with new ideas.
Alexey Baranov
Head of Development, IT, TheSoul Publishing
Recognized as a leader by top analyst firms
A Leader in the Gartner Magic Quadrant for Collaborative Work Management²
A Leader in the The Forrester Wave™: Collaborative Work Management Tools Report³
A Leader in the IDC MarketScape: Worldwide Collaborative Work Management Vendor Assessment⁴
Featured templates
Browse Asana’s pre-built templates, or create your own.
Frequently asked questions
Can I get started with Asana for free?
How can I get started quickly creating an IT help desk project in Asana?
Is Asana a scalable IT help desk solution?
Can I use Asana to report progress on IT leads?
What third party integrations are available to support our Asana IT help desk?
Protect your team’s time—build better IT workflows today
1. IDC White Paper, Sponsored by Asana, The Business Value of the Asana Platform, Doc. #US50642023, June 2023
2. See the 2023 Gartner® Magic Quadrant™ for Collaborative Work Management (CWM). GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, MAGIC QUADRANT and PEER INSIGHTS are registered trademarks and The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
3. See The Forrester Wave™: Collaborative Work Management Tools, Q4 2022 report. The Forrester Wave: Collaborative Work Management Tools, Q4 2022. The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester’s call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.
4. IDC MarketScape: Worldwide Collaborative Work Management 2023–2024 Vendor Assessment — Uniting Teams, Data, and AI for Flexible Work, Doc #US49434923, December 2023
5. Accurate as of September 7, 2022. Asana makes no representations about updating this number.